H&M New York store forced to close after employee exposed lice on Twitter
An H&M store in New York has been temporarily closed after an employee revealed that a customer found lice crawling on the clothes on display.
etroya B, who works at the store’s Oculus outlet at Manhattan’s World Trade Center, said the company was not doing enough to fix the problem.
The employee shared pictures of brown bugs, most likely lice, on a rack of half a dozen hoodies. “Today a customer discovered lice on a display of hoodies,” she wrote on Twitter.
“They don’t close the store and let the employees know about the problem. The section was just blocked.
Her tweet then went viral, forcing the store to temporarily close out of “being cautious.”
“We take the safety of customers and employees very seriously. As a precaution, we have closed the H&M store at Westfield World Trade Center for a full investigation, ”the company said in a statement.
“A customer showed me the hoodies and I informed my manager, who then informed my store manager. As a quick fix, they blocked the section to wait for further instructions from someone higher up. We thought they would tell us to shut down, but that was not the instructions given, ”Netroya B told Newsweek.
Netroya added that this was the first time she had seen something like this in the store where she has worked for five and a half years.
When a Twitter user said they received sweatshirts that day, she urged them to “wash” them, adding that “the warehouse is not too clean either.”
She has been praised on social media for standing up to the clothing retailer and denouncing it over the lack of hygiene.
“Good for you to have called H&M!” They should know better how to stay open to this nonsense, ”wrote Twitter user Dan.
She told those who feared she would lose her job that Friday was her last day of work there. “I’m quitting because I hate it there,” she said.